[Group Buy] SMS-iT CRM LTD

What is SMS-iT ?

SMS-iT Decentralized is a two-way omnichannel messaging and marketing platform where you can automate your communication. With SMS-iT Decentralized, you get unlimited two-way omnichannel messaging and marketing for SMS, MMS, RCS, email, voice, fax, and chat. Bulk schedule SMS and MMS messages in intervals with full control over when the messages are sent. You can also make and send coupons to reward customers, as well as engage your subscribers with keyword text marketing.

Features

FE – SMS-iT Decentralized Professional Decentralized Plan LTD – $499

• Worldwide reach
• Daily transmit restrictions based on unlimited
• Superfast via SMPP
• 51+ intelligent qualities
• Intelligent database
• unlimited terms
• Fax or voicemail sent with SMPP
• Purchase mobile addresses using SMPP.
• Bring your number; optional at no extra fee.
• Check your SIM card (optional).
• Designed with Twilio gate built in
• IoT Sim card gateway
• Emails: Messaging
• Integrations: Zapier, Dropbox, Shopify, HubSpot, Mailchimp, Salesforce, Slack, DocuSign, PowerShell, Google Calenda.
• 4000+ Zapier apps
• Flat charge of $0.00 per message.

SMS-iT FAQ

Platform and Usage

1. SMS-iT is comparable to having all-in-one supercharged CRM. From marketing and sales to messaging and phoning, across several channels, it use artificial intelligence to manage everything. You seemed to have created a single, strong platform from the finest aspects of Salesforce, GHL, and Flowtrack. And this is only the beginning; after we release our whole range of abilities, you will see a CRM quite in a different class.

2. Exists your platform available in my nation?

Indeed, SMS-iT platform is made to be easily available in more than 180 countries, thereby guaranteeing a broad worldwide presence for our customers.

3. Your platform offers what number of gateways?

On SMS-iT platform right now, we have eight Gateways total—Sim Card, Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, and Twilio. We will be adding twenty more gateways for other main continents worldwide.

4. Could I use my iPhone to link my Sim Card to your CRM?

Not yet. You can only use Android; but, early next year the iPhone connection will be fully operational and you will be able to utilize your iPhone.

5. With your platform, is it feasible to use an e-sim?

No, for now our platform uses an actual SIM card fitted on an Android phone. Either the phone should be pre-paid with credit or have a monthly plan. We do, however, have intentions to include e-sim features into our system.

6. Does my phone need to be turned on for the sim card integration with your CRM system in order to operate as it should?

Indeed, your phone has to be turned on if the sim card integration with our CRM system is to run as it should. Furthermore necessary for flawless integration are a strong signal and consistent connection. Though it can be found anyplace as long as it satisfies the signal and connectivity needs.

7. Is it possible with your CRM to send both single and bulk SMS?

Indeed, our CRM lets you send bulk SMS in addition to personal ones. You are free to change the time settings to suit your taste. Should you be sending using your Sim Card, we advise a cautious approach by capping the sending rate to one message every sixty seconds. One also advocated using spintax. When transmitting using your Sim Card, keep your daily SMS count between 500 and 1,000. For effective single and bulk SMS sending, you can instead easily connect your account using any of our gateway providers.

8. I guess my Sim Card is blocked as it won’t transmit messages. How am I to correct this?

Sim Card Clogs: You will encounter sim card clog 100% of the time when you adjust our default sending speed (10-20 seconds) to be sent out faster. You have multiple messages in the carrier’s network queue scheduled to be transmitted, hence messages are sent here but delivered later. Your sim card reputation suffers similarly as well.

Personalization: Your carrier has marked your sim card for SPAM; you neglected to utilize our personalizing or spintax (spinner) for your communications. Should this occur, you MUST WAITE at least three days to keep messaging since most carriers will have you blacklisted.

Blacklisted Links: Carrier blacklists of a link you are using in your communications. All you need to address this is a URL shortener.

9. Your credit system operates how?

Text message parts and calls so are handled using credits. About 160 characters, every social and text message segment you send and receive is equal one credit. One credit is equal every sixty seconds you are on the phone. We provide you a specific credit count from our LTD that you could forward every month.

Our monthly premium plans provide limitless credits. To be clear: we do not pay for your calls or texts. Whichever you are using, you would still have to pay for your consumption via Twilio, Bandwidth, SIM card, etc. Unless you purchase extra credits or upgrade to an unlimited subscription plan, once you transmit your monthly allotment of credits you will not be able to send SMS or make further calls.

10. Why should we apply credits from your platform as well as our own SIM credits? Is this double-metering in nature, and how will this affect our consumption?

The infrastructure expenses related to message and call processing on our platform lead to the necessity to use both the credits of our platform and your own SIM credits. Although it may seem like double-metering, our platform costs money to provide the required processing capability. Using both kinds of credits guarantees flawless communication and helps to cover the expenses related to effectively maintaining and running the platform.

11. Does integrating ChatGPT call for my own API key?

For integrating ChatGPT, you will indeed require your own API key. You will link this API key to our system and straight pay OpenAi for any usage expenses.

Compliance and Legal

1. Are you compliant with the TCPA and legal?

   1. 1. Yes. SMS-iT are 100% compliant with the TCPA and legal. We’re part of the campaign registry.
2. Is it possible to utilize your CRM for cold SMS marketing purposes?
   1. 1. No, using our CRM for cold SMS marketing is not permitted, particularly in the USA where it is illegal and can result in significant fines, amounting up to $1,500 USD per illegal cold SMS sent. For countries outside the USA, we strongly advise checking and adhering to your local laws governing SMS activities to ensure compliance. It is essential to send SMS marketing messages only to customers who have given consent and opted-in to receive them.
3. Will the phone carrier find out and suspend my number?
   1. 1. With SMS-iT, compliance is never a concern. Our platform is designed with built-in features that automatically ensure adherence to carrier policies and fair usage regulations. You can rest assured that your messaging campaigns are always fully compliant and up-to-date, without any additional effort or resources on your part. Say goodbye to compliance headaches and hello to effortless messaging with SMS-iT!
4. Do I have to register A2P with your platform?
   1. To use A2P (Application-to-Person) messaging, registration with your chosen gateway provider (like Telnyx, Ytel, Plivo, Signal Wire, Bandwidth, Vonage, or Twilio) is necessary. This registration process is completed directly on the provider’s website. Notably, Signal Wire tends to be one of the quickest in approving A2P registrations, typically within 2 to 3 business days. If you’re using your Sim Card, it already comes pre-registered with 10DLC, eliminating the need for a separate A2P registration process.

Features and Functionality

1. How many Sim Card Slots and Gateways are included?
   1. 1. Your SMS-iT account initially provides the capability to connect 1 SIM card and 1 Gateway within your account. If you require the connection of extra SIM cards or Gateways, you have the flexibility to do so; however, please note that each additional line will cost $10 per month per extra slot.
2. Is there a power dialer available in your CRM?
   1. 1. Yes, we offer a power dialer in our CRM. The Smart Dialer is included in the Appsumo deal. And the power and multi-line dialer powered by AI are provided within our monthly Business plan.
3. Does your dialer have the capability to record voice calls?
   1. 1. Yes, our dialer allows for the recording of voice calls. In our business plan, the AI feature is available to transcribe these recorded calls. However, in the Appsumo deal, only standard call recording functionality is included without the AI transcription feature.
4. Is an SMPP connection available within your platform?
   1. Yes, we are in the process of developing an SMPP connection. Once completed, you will have the capability to link your SMPP provider to our platform, enabling the seamless sending of millions of SMS messages per day.

Account and Subscription

1. Is there a free trial available for your platform?
   1. 1. Yes, SMS-iT offer a free trial for our service. During the trial period, you will have 100 credits to test text and call functions. However, please note that sending emails is not available during the trial. This limitation is in place to prevent fraud, abuse, and misuse of the trial while allowing users to experience our platform
2. Do you offer an affiliate program?
   1. 1.  Yes. However, our affiliates in the new CRM are still being built out and are expected to be completed within 4 weeks.
3. As Sumo-lings, do we receive discounted pricing when upgrading to your monthly plans?
   1. 1. Yes
         1. Tier 1 is 5%
         2. Tier 2 is 10%
         3. Tier 3 is 15%
         4. Tier 4 is 20%.
4. As an original supporter (‘OG Sumoling’) from your first V1 product launch, what benefits do I receive with this new LTD offer?
   1. As a valued OG Sumoling who initially invested in our V1 product, you’re automatically upgraded to our Starter plan at NO COST/FOR FREE FOR LIFE. You can see what features are included in the starter plan and outlined on our pricing page at: www.smsit.ai/pricing To access this upgrade, you’ll need to accept our new Terms of Service (TOS) and Terms of Conditions (TOC).
   2. Rest assured, this upgrade grants you all the features you had in V1, plus an array of additional functionalities. For example if you purchased Tier 3 in V1, you’ll have unlimited credits in our starter plan and the other tiers with their respective credit limits. It’s important to note that if you’re actively utilizing V1 for your business and agency clients, we recommend holding off on migrating to the CRM until we finalize the integration of agency sub-accounts, a process expected to be completed within the next 4 weeks.
   3. To initiate migration to our new CRM, kindly log in at this link: https://aicpanel.smsit.ai/ using your decentralized credentials.  Please keep in mind it’s totally optional to migrate or you can stay with the V1 product.
5. Can I upgrade to Tier 4 as an OG Sumoling?
   1. 1. Yes you have the option to purchase Tier 4 through our current Appsumo deal, which provides AI integration into your Smart Inbox and an AI Chatbot you can train that’s nearly fully developed and ready for use. For those who participated in the V1 launch and are now considering the Appsumo deal, rest assured that Appsumo automatically applies a discount based on your previous V1 purchase. This discount effectively reduces the amount you need to pay.
      2. You can proceed to purchase Tier 4 on Appsumo at a reduced rate of $200. Simply navigate to Appsumo, click on ‘Products,’ select ‘Existing SMS-iT CRM,’ click ‘upgrade,’ and the discount will be duly applied. You’ll also retain your unlimited credits if you were tier 3 in V1. Additionally, if you’ve previously acquired Video Ads, you’ll find it available in the Smart Tools section.
6. Is white labeling available on your platform?
   1. 1. No, we do not offer a white labeling option on our platform.
7. Which plan on your pricing page aligns with the features offered in my AppSumo deal?
   1. The features included in your AppSumo deal align with our Basic plan, supplemented with additional features borrowed from both our Starter and Business plans. For a comprehensive understanding of the plans and features, you can visit our pricing page at www.smsit.ai/pricing.

Support and Resources

1. Do you have a PDF guide for setting up GHL connection?
   1. 1. Yes. https://smsit.ai/Guide-for-GHL-&-SMS-IT-integration-app.pdf
2. Do you have a PDF guide for setting up Whatsapp connecting in your CRM?
   1. 1. Yes. https://smsit.ai/WhatsApp-Business-User-Onboard-SMS-iT.pdf
3. Do you have a Facebook Group & YouTube Channel?
   1. 1. Yes. https://www.facebook.com/groups/406876417445360 and https://www.youtube.com/@sms-it
4. Do you have any API documentation?
   1. 1. Not yet. We haven’t released our API to the public yet, but will in the near future.
         
5. Is it possible to purchase a number through SMS-iT?
   1. 1. Yes, you can purchase a number through SMS-iT. However, please note that our billing section is currently under development and is expected to be completed in 8 weeks. During this period, we recommend purchasing the number directly from your gateway provider. Once obtained, you can easily connect and integrate the purchased number with our platform.
6. When can we expect all your native integrations with third-party applications to be fully functional?
   1. 1. Our plan is to commence the development and integration of the top 1,000 third-party applications in November. It will take at least a year if not more to natively integrate all of them. But some of our first 10 include: Google Workspace, Outlook, Instantly and Active Campaign. Please make sure to vote on our roadmap which ones you want built first. https://roadmap.smsit.ai/roadmap
7. Do I need to purchase an external SIM Card?
   1. 1. Yes, SMS-iT essential to acquire a SIM card from a local mobile carrier in your country. If you’re in the USA, Metro PCS is a recommended option to consider.
8. Do I need to initiate a warming process for my Sim Card?
   1. 1. Yes, SMS-iT recommend warming up your Sim Card for optimal performance. Start by sending 50 SMS on the first day, then gradually increase the volume each day, sending 100 on the second day, 150 on the third, 200 on the fourth, and 250 on the fifth day. Continue this progression until you reach a daily sending volume of 500 to 1,000 per day per sim card for the best results.
9. Are agency sub-accounts part of your offerings?
   1. 1. Yes, agency sub-accounts are in our pipeline. However, they are not currently included in the Appsumo LTD deals. We’re actively working on finalizing sub-accounts and team accounts, with an anticipated completion within the next 4 weeks. These agency sub-accounts will be priced at $20 USD per month per account and will be accessible starting from the monthly Starter plan and beyond. As we seamlessly integrate these sub-accounts into our CRM, we’ll provide a comprehensive overview of their capabilities and any limitations.
         
         
10.  Is it advisable to pass on the cost of the Sim Card to my client?
    1. 1. You have the option to pass on the cost of the Sim Card to your client, but this decision ultimately depends on your specific business model and the structure of your monthly fees. We generally recommend having the client cover the cost of their monthly plan, making it their responsibility.
11. Is it possible to port my existing number from another provider to a Sim Card or a gateway provider within your system?
    1. 1. Yes, absolutely. To port your existing number to your preferred Sim Card or gateway provider within our system, you need to reach out to your current carrier or gateway provider. Request them to initiate the number porting process and transfer the number to one of the accepted gateways in our platform or your sim card carrier provider.
          
12. What features or components are not covered in my Appsumo deal?
    1. 1. The Appsumo deal provides access to our basic plan and includes certain additional features. However, it does not grant access to smart tools, advanced workflow automations, full AI capabilities (except for Tier 4 features like the smart inbox and an AI chatbot you can train), power and multi-line dialer, agency sub-accounts, unlimited credits, or any features included in our monthly subscription plans. Essentially, the AS deal offers the fundamental plan with a few extras, such as pipelines from the starter plan and specific AI features available in tier 4.
13. Will the APK Sim Card connection be compatible with all Android devices?
    1. Yes. SMS-iT have recently identified the need for multiple APKs to ensure compatibility across various Android software versions, ensuring functionality across all Android devices. Our dedicated Android developer is currently working on this, and we anticipate completion within 2 to 4 weeks. This development will eliminate concerns about the Android version, making the app accessible on both older and newer Android devices.

GHL Use Case

1. Is it possible to link more than one SIM card to a single GHL sub-account??

   1. 1. No, you can only connect one SIM card per GHL sub-account. If you require multiple SIM cards for sending SMS messages across different sub-accounts, you would need to purchase additional SIM card slots in SMS-iT, with each slot connecting to a specific sub-account in GHL. Remember, your SMS-iT account initially includes one SIM card and one Gateway slot. If you need to link extra SIM cards or Gateways, there’s a $10/month fee for each additional line you wish to connect.
2. Can I track undelivered SMS messages within GHL?
   1. 1. Yes, GHL provides visibility into undelivered SMS messages, marking them as ‘undelivered.’ Additionally, within SMS-iT, you’ll also have a dedicated section that displays undelivered messages in your activity logs, ensuring you can easily monitor and manage any delivery issues.
3. Can I use this for any work flows and automations in GHL?
   1. 1. Yes you can.
4. If someone replies, will the responses be received within GHL?
   1. 1. Yes, when someone replies, you will receive and be able to respond to these messages within GHL. However, it’s important to note that making calls with your sim card is not a feature available within GHL. We advise 1 sub-account for SMS and 1 sub-account for calls.
5. Can I use your Sim Card connection with GHL?
   1. Yes. You can receive and send messages within GHL, but NOT make calls.

Conclusion

With SMS-iT, you can streamline your messaging, automate notifications, and manage campaigns with ease, all from a user-friendly platform. Whether you’re looking to boost marketing efforts, improve customer service, or keep your audience informed, SMS-iT provides the tools you need to achieve your goals.

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